Shipping Policy

Order Processing

We strive to process all orders within 1–2 business days. Each product from Virelia is carefully packed and inspected to ensure it arrives in perfect condition — ready to elevate your skincare routine.

During peak seasons or in rare cases of incomplete order information, processing times may be slightly longer. If any issues arise, our team will contact you before shipment to ensure smooth delivery.

Shipping Time

• United States: Typically 6–10 business days after processing.

• International: Typically 8–15 business days, depending on your location and local customs procedures.

Please note that external factors — such as weather conditions, customs delays, or high-volume shipping periods — may affect delivery times. While these are outside our control, we’ll always keep you updated using the latest tracking information available.

Taxes and Duties

Depending on your country’s regulations, local customs fees, taxes, or import duties may apply.
These charges are the customer’s responsibility and are not included in your purchase price.

If you need guidance on potential fees, we recommend contacting your local customs office prior to ordering.

Important: Virelia cannot be held responsible for delays caused by customs or local authorities, as these matters are beyond our control.

Order Cancellation

If you wish to cancel your order, please reach out to us as soon as possible at support@Virelia.com.
We’ll do our best to accommodate your request; however, once your order has been processed or shipped, cancellation is no longer possible due to the speed of our fulfillment process.

Our Promise

Every order is shipped with care, precision, and urgency — because your confidence matters to us.
We’re committed to ensuring your products from Virelia arrive quickly, securely, and ready to support your skincare journey.

Thank you for choosing Virelia.